Data Protection & Privacy

GT99 Privacy Policy – Your Data, Your Rights

At GT99, we take your privacy seriously. This policy explains exactly what personal data we collect when you use gt99.today, how we use it, who we share it with, and what rights you have over your own information as a Bangladesh player.

Last updated: 1 January 2025
Your privacy matters to GT99. We only collect the data we genuinely need to run your account and process your transactions. We do not sell your personal information to anyone, and we do not use it for purposes beyond what is described in this policy. If you have questions at any point, contact us at [email protected].

01 Overview

This Privacy Policy applies to all users of the GT99 platform, accessible at gt99.today. It covers how GT99 collects, stores, uses, and protects personal data provided by players during registration, account use, and any interaction with the platform.

By registering a GT99 account or using any part of the gt99.today platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described here. This policy should be read alongside the GT99 Terms and Conditions, which are available at /terms-conditions.

GT99 acts as the data controller for all personal data collected through the platform. If you have any questions about how your data is handled, you can reach us directly at [email protected].

02 Data We Collect

GT99 collects personal data in two categories: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

  • Full name as provided during registration.
  • Mobile phone number used to create your GT99 account.
  • Date of birth, used to verify that you meet the minimum age requirement of 18 years.
  • Payment account details, including bKash, Nagad, or Rocket account numbers used for deposits and withdrawals.
  • Identity documents submitted during account verification, such as a national ID card or passport.
  • Any information you provide when contacting GT99 support, including the content of your messages.

Information collected automatically:

  • IP address and approximate geographic location at the time of login or transaction.
  • Device type, operating system, and browser information.
  • Session data including login times, pages visited, and time spent on the platform.
  • Game activity data including bets placed, games played, and transaction history.
  • Cookie and tracking data as described in Section 6 of this policy.
Note: GT99 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information. The only exception is age-related data collected to verify that you are 18 or older.

The table below summarises the main categories of data GT99 collects and the primary reason for collecting each:

Data Category Primary Purpose
Name & mobile number Account creation and identity verification
Date of birth Age verification (18+ requirement)
Payment account details Processing deposits and withdrawals
Identity documents KYC compliance and fraud prevention
IP address & device data Security monitoring and fraud detection
Game & transaction history Account management and responsible gaming monitoring
Support communications Resolving player queries and complaints

03 How We Collect Your Data

GT99 collects personal data through the following channels:

  • Directly from you when you register a GT99 account, complete your profile, or submit identity verification documents.
  • Automatically through the GT99 platform when you log in, browse, or play games — via server logs, session tracking, and cookies.
  • From payment providers such as bKash, Nagad, and Rocket when you make a deposit or withdrawal. These providers share only the transaction data necessary to process your payment.
  • From identity verification partners when GT99 requests document verification as part of the KYC process.
  • From your communications with GT99 support, including live chat, email, and any other support channel.

GT99 does not purchase personal data from third-party data brokers or marketing companies. All data collected by GT99 comes from your direct interaction with the platform or from service providers acting on GT99's behalf.

04 How We Use Your Data

GT99 uses the personal data we collect for the following purposes:

  • To create and manage your GT99 account, including verifying your identity and age.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket.
  • To provide customer support and respond to your queries and complaints.
  • To detect and prevent fraud, money laundering, and other illegal activity on the platform.
  • To monitor your gaming activity for responsible gaming purposes, including identifying signs of problem gambling.
  • To send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts.
  • To improve the GT99 platform based on aggregated usage data and player feedback.
  • To comply with applicable legal and regulatory obligations.
Marketing communications: GT99 will only send you promotional messages if you have opted in to receive them. You can opt out at any time by contacting [email protected]. Opting out of marketing communications will not affect your ability to use your GT99 account.

05 Data Sharing

GT99 does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances:

  • With payment providers (bKash, Nagad, Rocket) solely to process your deposits and withdrawals. These providers receive only the minimum data required to complete the transaction.
  • With identity verification partners when GT99 is required to verify your identity as part of the KYC process. These partners are contractually bound to handle your data securely and use it only for verification purposes.
  • With game software providers who supply the games available on the GT99 platform. These providers may receive anonymised session data to maintain game integrity but do not receive your personal identity information.
  • With law enforcement or regulatory authorities when GT99 is legally required to disclose information, for example in response to a court order or official investigation.
  • With fraud prevention and security services that help GT99 detect and prevent unauthorised account access and financial crime.

All third parties who receive your data are required to handle it in accordance with applicable data protection standards. GT99 does not permit any third party to use your personal data for their own marketing or commercial purposes.

International transfers: Some of GT99's service providers may be located outside Bangladesh. Where data is transferred internationally, GT99 ensures that appropriate safeguards are in place to protect your information to the same standard as described in this policy.

06 Cookies

GT99 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and improve your experience. A cookie is a small text file stored on your device when you visit a website. GT99 uses the following types of cookies:

  • Essential cookies: Required for the GT99 platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of essential cookies without affecting your ability to use the platform.
  • Functional cookies: Remember your preferences such as language settings and display options, so you do not have to reset them each time you visit.
  • Analytics cookies: Collect anonymised data about how players use the GT99 platform, such as which pages are visited most often. This data helps GT99 improve the platform experience. No personally identifiable information is included in analytics data.
  • Security cookies: Help GT99 detect suspicious activity, such as multiple failed login attempts or unusual transaction patterns.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies may prevent you from logging in or using certain features of the GT99 platform. GT99 does not use cookies to serve third-party advertising.

07 Data Security

GT99 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

  • All data transmitted between your device and the GT99 platform is encrypted using TLS (Transport Layer Security) technology.
  • Sensitive data such as payment account details and identity documents are stored in encrypted form on secure servers.
  • Access to personal data within GT99 is restricted to staff who need it to perform their job functions. All staff with data access are subject to confidentiality obligations.
  • GT99 conducts regular security reviews and vulnerability assessments to identify and address potential risks to the platform.
  • In the event of a data breach that poses a risk to your rights, GT99 will notify affected players as soon as reasonably practicable.
Your role in security: GT99's security measures protect data on our side, but you also play a part. Keep your GT99 login credentials private, use a strong password, and contact support immediately at [email protected] if you suspect your account has been accessed without your permission.

08 Data Retention

GT99 retains your personal data for as long as your account is active and for a reasonable period after account closure, as required by applicable legal and regulatory obligations.

  • Account data (name, mobile number, date of birth) is retained for the duration of your GT99 account and for a minimum of five years after account closure, in line with standard financial record-keeping requirements.
  • Transaction records including deposits, withdrawals, and game history are retained for a minimum of five years after the transaction date.
  • Identity verification documents are retained for the period required by applicable anti-money laundering regulations, typically five years from the date of verification.
  • Support communications are retained for two years from the date of the last interaction, unless the communication relates to an ongoing dispute or legal matter.
  • Cookie and session data is retained for a maximum of 12 months from the date of collection.

When your data is no longer required, GT99 will securely delete or anonymise it. Anonymised data may be retained indefinitely for statistical and platform improvement purposes, as it can no longer be linked to any individual player.

09 Your Rights

As a GT99 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact GT99 at [email protected]. GT99 will respond to all data rights requests within 30 days.

Right of Access

Request a copy of the personal data GT99 holds about you. We will provide this in a clear, readable format.

Right to Rectification

Ask GT99 to correct any inaccurate or incomplete personal data held on your account.

Right to Erasure

Request deletion of your personal data where GT99 no longer has a legal basis to retain it.

Right to Restrict Processing

Ask GT99 to limit how your data is used while a dispute or correction request is being resolved.

Right to Data Portability

Request your personal data in a structured, machine-readable format so you can transfer it elsewhere.

Right to Object

Object to GT99 processing your data for marketing purposes at any time, with immediate effect.

Please note: Some rights may be limited where GT99 is required to retain or process your data to comply with legal obligations, such as anti-money laundering regulations. GT99 will always explain the reason if a data rights request cannot be fulfilled in full.

10 Minors

The GT99 platform is strictly for users aged 18 and above. GT99 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered a GT99 account or provided personal data to the platform, please contact us immediately at [email protected].

Upon receiving a verified report of a minor's account, GT99 will immediately suspend the account, delete the associated personal data, and return any deposited funds to the payment method used. GT99 takes underage access seriously and will act on all such reports without delay.

11 Changes to This Policy

GT99 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how your data is used, GT99 will notify registered players via the platform or by sending a message to your registered mobile number. Your continued use of the GT99 platform after any changes are published constitutes your acceptance of the updated Privacy Policy.

Tip: Bookmark this page and check it periodically, especially before making a deposit or submitting identity documents. Staying informed about how your data is handled is always a good habit.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way GT99 handles your personal data, please get in touch with our support team. We aim to respond to all privacy-related enquiries within 48 hours.

  • Email: [email protected]
  • Support is available 24 hours a day, 7 days a week.
  • For data rights requests, please include your registered mobile number and a brief description of your request in your email.
Formal complaints: If you are not satisfied with GT99's response to a privacy concern, you may escalate by emailing [email protected] with the subject line "Privacy Complaint". GT99 will acknowledge formal privacy complaints within 48 hours and provide a full response within 10 business days.

How GT99 Protects Your Personal Data

These are the real, practical steps GT99 takes every day to keep your data safe and your account secure.

End-to-End Encryption

Every piece of data you send to GT99 — from your login credentials to your payment details — is protected by TLS encryption in transit. Sensitive stored data is encrypted at rest on our secure servers.

We Never Sell Your Data

GT99 does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is used only to operate your account and process your transactions — nothing else.

Minimal Data Collection

GT99 only collects the data we genuinely need. We do not ask for information that is not relevant to running your account or processing your payments. Less data collected means less risk for you.

Restricted Internal Access

Only GT99 staff who need your data to do their job can access it. All staff with data access are bound by strict confidentiality obligations and receive regular data protection training.

Your Rights, Respected

GT99 responds to all data rights requests within 30 days. Whether you want to access, correct, or delete your data, our support team will handle your request promptly and transparently.

Regular Security Reviews

GT99 conducts ongoing security assessments to identify and fix vulnerabilities before they become problems. We take a proactive approach to data security so you can play with confidence.

Privacy Protected

Play on GT99 with Full Confidence

Your data is safe with GT99. Create your account today, deposit via bKash or Nagad, and enjoy the full game library knowing your privacy is protected every step of the way.

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